Privacy Policy

Zoella Clothing ensures that the privacy of its customers is protected when utilizing our services. We take all measures to protect your personal information. Your use of our website entails that you have agreed to abide by our Privacy Policy and Terms.

Whether you create an account with us or shop as a guest, the information we collect constitutes of your name, address, contact number, email address, bank details and/or credit/debit card information. This information will mainly be used for the following purposes: 

  • To fulfill, process and ship your orders
  • To contact you for customer service and support
  • Sending you information and offers for marketing purposes
  • To learn about your browsing and shopping experience at

We guarantee that no information will be revealed to any external entities for any purpose and your information will solely be used by Zoella Clothing.

Who we are?

Our website address is:

What personal data we collect and why we collect it?


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Zoella uses cookies to analyze your activity and behavior on our website in order to improve and simplify your visit. Most browsers automatically accept cookies, you may change these settings if you wish to do so. Through this, we will be able to track the frequency of your visits to our website, contents of your shopping cart and purchase history in order to give you a better, an exclusive and a personalized shopping experience.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with?

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data?

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data?

Visitor comments may be checked through an automated spam detection service.

Additional information

If you require any further information related to our website privacy policy you can contact us by emailing us at [email protected] or call us at our UAN: 021- 36960962

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